You should only build on a strong foundation.
A foundation for success starts when you’ve created a right-fit plan for each area you intend to design. With proper planning, not only can you get everyone on the same page, but know how many pages you need. Each experience requires some level of architecture, content, and engagement strategy.
From architecting to advising to adhering to briefs, Hello CX can help.
Services
Experience Architecture
Content Strategy
Content Planning
Keyword Workshops
Project Phase Planning
Multi-Channel Planning
User Workflows
Engagement Strategies
Collaboration
You are part of the solution.
When it comes to getting a plan in motion, everyone needs to be on the same page. We want to help by not only making sense of the data, but finding unique ways to put it in motion. All you have to do is…
Anecdotally Speaking…*
Whale of a Tale
We worked with a multi-faceted, national entertainment group to bring their customer experience to the next level.
Key Services: Digital strategy, facilitated workshops, stakeholder interviews, design, and more.
Laying Down the Law
Completely rethinking and redesigning a powerful, global law firm doesn’t have to have a lot of red tape. We created a new way to personalize and humanize their entire structure.
Key Services: Digital strategy, facilitated workshops, stakeholder interviews, design, and more
Blinded Me With Science
When a leading home decor franchise company tells you they want to reimagine their exterior, you look at the numbers and find a way to raise the blinds on an entirely new approach.
Key Services: Digital strategy, facilitated workshops, stakeholder interviews, design management, and more
All of my experience is in partnership with other agency organizations. Therefore, I only talk about clients in an anecdotal way as not to disrupt our partnerships. I’d be very happy to discuss any of our experience at length to help you make the right choice.
“If you don’t know where you’re going, you’ll end up someplace else.” - Yogi Berra